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iPass Named Best Service Provider at Wi-Fi NOW Awards in London

World’s largest Wi-Fi network celebrated as industry leader

REDWOOD SHORES, California, October 26, 2016 – iPass Inc. (NASDAQ: IPAS), the leading provider of global mobile connectivity, was today unveiled as the recipient of the inaugural Wi-Fi NOW Best Service Provider Award. The award was presented at a ceremony taking place during the Wi-Fi NOW Conference in London, United Kingdom.

The Wi-Fi NOW Best Service Provider Award recognizes companies deemed to provide exceptional value in public or public-facing enterprise Wi-Fi, and which are considered exemplary of a gold standard in the broader industry. iPass was lauded for its outstanding user experience and quality of service, outstanding use of technology and innovative, scalable business model.

iPass was selected as the winner by an independent panel of expert judges that included Wi-Fi and telecommunications analysts, journalists and industry stalwarts.

“We’re proud to receive this recognition from Wi-Fi NOW, whose stated goal of making high-quality, high-performance Wi-Fi widely available is strongly aligned with iPass’ vision and mission,” said Gary Griffiths, CEO of iPass. “Over the last year and a half, we have worked diligently to expand our partnerships and leverage our technological capabilities in order to provide optimum quality of service and value to our customers and, in turn, their key stakeholders. This award is a testament to these tremendous efforts.”

Claus Hetting, CEO and Chairman of Wi-Fi NOW, presented the award. He added: “iPass has consistently proven its dedication to offering affordable, seamless and secure connectivity and continues to offer innovative new ways to improve its customer experience. We are excited about what the future holds for iPass, and are delighted to honor them as the Best Service Provider.”

Wi-Fi NOW works with individuals, carriers, service providers, tech vendors, and regulators to support and promote all things Wi-Fi. For more information about the awards, please visit here.

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About iPass Inc.

iPass (NASDAQ: IPAS) is the leading provider of global mobile connectivity, offering simple, secure, always-on Wi-Fi access on any mobile device. Built on a software-as-a-service (SaaS) platform, the iPass cloud-based service keeps its customers connected by providing unlimited Wi-Fi connectivity on unlimited devices. iPass is the world’s largest Wi-Fi network, with more than 57 million hotspots in more than 120 countries, at airports, hotels, train stations, convention centers, outdoor venues, inflight, and more. Using patented technology, the iPass SmartConnect™ platform takes the guesswork out of Wi-Fi, automatically connecting customers to the best hotspot for their needs. Customers simply download the iPass app to experience unlimited, everywhere, and invisible Wi-Fi.

iPass® is a registered trademark of iPass Inc. Wi-Fi® is a registered trademark of the Wi-Fi Alliance.

Media contacts:

UK

Kewal Varia
Spark Communications
Tel: 020 7436 0420
Email: ipass@sparkcomms.com

US

Lewis Goldberg
KCSA Strategic Communications
Tel: 212.682.6300
Email: ipass@kcsa.com

IR contacts:

Kirsten Chapman / Becky Herrick
LHA Investor Relations
Tel: 415-433-3777
Email: ipass@lhai.com