Next Generation Broadband Solution Providing High Bandwidth, Dual Circuit Redundancy, and Complete End-to-End IP VPN Management
MultiLink Connect is a flagship solution from iPass Managed Network Services (MNS) that is designed to address the challenges of delivering and supporting a high speed, completely resilient, and fully-managed IPVPN wide area network for enterprises with a significant number of geographically dispersed commercial locations. MultiLink Connect is a tailored internet solution designed for businesses requiring the highest network availability, bandwidth, performance SLAs, and world-class customer care. iPass MNS has the experience and expertise to customize a solution that includes the features outlined below.
Feature highlights include:
Dual Circuit Redundancy
MultiLink Connect provides enterprise customers with a comprehensive, customized and fully-managed dual-circuit WAN IP VPN. The solution ensures both technology and provider redundancy at each business location, resulting in 99.99 percent network availability and operational uptime. If the primary broadband circuit goes down, there is an automatic real-time failover to a second high-speed line. MultiLink Connect supports an open and flexible architecture which is hardware and broadband agnostic. Our unique and flexible active-active and active-passive designs ensure that your employees remain connected and productive.
Comprehensive and Scalable High Speed Internet Broadband Coverage
MultiLinkConnect is built upon iPass’ broadband network – the largest internet broadband footprints in North America – aggregating broadband networks of more than 200 leading providers that combined, can offer 100 percent coverage using Cable, DSL, Fiber, wireless, and traditional T1 technologies at speeds from 1.5 Mbps to 1 Gbps bandwidth.
Fully-managed, Secure IP VPN
MultiLink Connect is a fully-audited PCI and VISA CISP compliant network architecture that provides end-to-end security using industry-leading IPVPN technology from hardware vendors such as Cisco, Juniper and Fortinet Networks.
Service Level Agreements
A comprehensive set of Service Level Agreements (SLA) are measured and reported on a monthly basis. iPassMNS offers specific performance targets for each SLA and provides remediation in the form of service credits.
Planned Installation/Conversion Services
iPass MNS will develop a comprehensive, yet low-impact and economic conversion process to migrate customers’ existing services over to MultiLink Connect. A flexible and tailored installation process is part of every iPass MNS solution, typically utilizing on-site field services technicians. Our best practice installation services have proven to be reliable and scalable when deploying thousands of locations over a short period of time.
Real-time Network Monitoring
MultiLink Connect includes 24×7 real-time network monitoring that provides insight into uptime availability and real-time performance information. This gives your IT staff access to information regarding the performance of VPN tunnels and equipment, along with real-time and historical reporting of key network metrics, analyses of usage trends, and automated trouble ticket creation and updates.
Additionally, this monitoring toolset is integrated withour ticketing system and support platform, which ensures that all network issues will automatically open a ticket in our system and therefore be addressed by our customer care team without you even picking up the phone.
Increased VantagePoint visibility
MultiLink Connect offers a central VantagePoint (the iPass Portal) that provides real-time visibility into all aspects of your network, including deployment, performance, availability, and general health of every network component under iPass MNS management. This allows immediate access to ordering, management metrics, trouble tickets, invoicing data, and Service Level reports. All moves, adds, changes and disconnects can be initiated through the portal as well.
Consolidated Billing
A single bill from iPass MNS allows your IT staff to easily manage their month overmonth budgets. With fewer resources spent on managing multiple vendors and multiple invoices, greater focus can be placed on the core business and meeting corporate objectives.
24 x 7 x 365 Customer Care
MultiLink Connect offers enterprise customers with unparalleled customer care packages, providing support for all aspects of your network.
MultiLinkConnect’s customer care features include:
Additional Solutions
In addition to MultiLink Connect, iPass MNS offers other solutions to solve the specific needs of enterprise customers:
Learn More
For more information contact us. Call us at 866- 801-6930 or contact MNS Sales.
