ServicesDelivering and managing large-scale networks with enterprise demands and internal customer SLA’s can be challenging. iPass can provide a variety of management services tailored to meet your specific needs.
Turnkey Deployment
iPass offers turnkey deployment through its Project Management, Service Delivery, and Inventory Management services – tenured teams who have deployed thousands of endpoints and designed hundreds of enterprise customer networks. With proven methodologies, we help customers meet mission critical timelines, reduce cost, and provide visibility into the day-to-day aspects of a network deployment. Most customers opt for this end-to-end managed approach, as it proves to be more efficient and scalable when deploying hundreds or thousands of locations over a short period of time.
Customer Care
iPass provides a variety of support packages and service levels. Our U.S.-based customer support centers are available 24×7 and staffed by technical experts who perform around-the-clock service monitoring, automated proactive ticketing, and problem resolution. Click here for more information.
Network Management
iPass delivers end-to-end network management including design, configuration, proactive VPN, circuit, and application monitoring, issue notification, and remediation to allow your staff to focus on other critical areas of your business. Leveraging years of development and best of breed technology integration, iPass has created a state of the art management platform to assist in all aspects of your network management needs. Keeping up with the ever-changing PCI compliance regulations, hardware vendor security and vulnerability updates, and testing best-in-class design options are core elements of our network management competency.
Invoicing Services
Working with hundreds of providers and vendors, opening and cataloguing bills, auditing for accuracy, and paying on-time to prevent unnecessary outages can be extremely challenging for any customer. iPass has developed a specific operating platform and managed service to handle this challenge. iPass provides a single invoice to our customers, one company to call for support, and one company to hold accountable.
Professional Services
iPass provides custom network design, architecture, project management, and development to support your wide area network and Wi-Fi networking needs. Experienced and certified professionals work with you on your specific requirements to deliver the right solution at the right time for the right price.
Account Governance
We understand what keeps our customers up and night. Dedicated Account Management resources are committed to the long term success of our customers. From Quarterly Business meetings and regular SLA Reviews, we are committed to listening, adjusting, evolving, and servicing all aspects of our customers wide area network.
Call iPass Unity Network Services: 866-801-6930
Contact an iPass Unity Network Services representative
