Mobile Workforce Report Q4 2010: Page 1 | Page 2 | Page 3 | Page 4 | Page 5 | Page 6 | Page 7
Mobile usage numbers for the third quarter of 2010 remained steady. The iPass Mobile Workforce Report looked at data for home users, business travelers, popular venues, and most popular airports.
Home Users
iPass mobile usage data collected from July 1 through September 30 of 2010 indicated that 18 percent of mobile employees logged in from home at least two to five times per month, six percent logged in five to 10 times per month; and 14 percent logged more than 10 times per month.
Figure 25: Average number of times mobile workers logged in from home per month during the fourth quarter of 2009, and the first, second, and third quarters of 2010. (Results are based on 470K users and 5.8M user sessions.)
Business Travelers
Business travel remained steady during the quarter, with 11.5 percent on the road six or more days in Q3 of 2010, compared to 11.9 percent in Q1 and Q2 of 2010, and 10.1 percent in Q4 of 2009.
Figure 26: Number of days mobile workers who traveled were on the road in the fourth quarter of 2009, and the first, second, and third quarters of 2010. (Results are based on 250K users and 1.3M user sessions.)
Venues
Across the board, connectivity sessions at venues remained consistent between Q3 and Q2. Hotels continued to be the most popular place to log in when on the road, followed by airports and retail. We saw a dramatic decrease in the amount of time that mobile employees connected at convention centers. This finding could be seasonal based on fewer tradeshows and events held during the summer months.
| Q32010 Sessions per 100 workers | Session Length (min) | % Total | Q2 2010 Sessions per 100 workers | Session Length (min) | % Total | Q1 2010 Sessions per 100 workers | Session Length (min) | % Total | |
| Hotel | 254 | 86 | 37% | 285 | 88 | 40% | 287 | 91 | 42% |
| Airport | 187 | 33 | 27% | 191 | 33 | 27% | 188 | 34 | 27% |
| Retail | 182 | 51 | 26% | 159 | 49 | 22% | 138 | 52 | 20% |
| Restaurant | 55 | 42 | 8% | 63 | 44 | 9% | 65 | 45 | 10% |
| Inflight Wi-Fi | 2 | N/A | 0.4% | 1 | N/A | 0.1% | N/A | N/A | N/A |
| Convention Center | 3 | 86 | 0.4% | 4 | 124 | 0.5% | 4 | 132 | 0.5% |
| Other | 7 | 40 | 1% | 8 | 38 | 1% | 8 | 40 | 1% |
Figure 27: Locations and length of time for employee logins. (Results based on 250K users and 1.9M user sessions.)
Airports
O’Hare continued to rank in the top spot on the list of airports, up from fifth place in Q2. Schiphol Airport rose from the sixth slot to the fourth slot.
| Q3 10 Top 20 Airports Worldwide | Sessions per 100 Workers | Session Length (min) | % Total | Q2 10 Top Airports | Q1 10 Top Airports | Q4 09 Top Airports |
| 1) O’Hare (Chicago) | 12.7 | 31.9 | 6.8% | 1 | 5 | 1 |
| 2) Frankfurt | 10.9 | 45.4 | 5.8% | 2 | 1 | 2 |
| 3) Charles de Gaulle (Paris) | 8.8 | 28 | 4.7% | 3 | 2 | 3 |
| 4) Schiphol (Amsterdam) | 7.3 | 28.9 | 3.9% | 6 | 6 | 7 |
| 5) Dallas-Fort Worth | 7 | 29.5 | 3.7% | 4 | 4 | 4 |
| 6) Munich | 6.4 | 38.6 | 3.4% | 7 | 8 | 10 |
| 7) San Francisco | 6 | 30.8 | 3.2% | 5 | 7 | 6 |
| 8 ) Minneapolis-St. Paul | 5.8 | 29.3 | 3.1% | 9 | 9 | 5 |
| 9) Hartsfield (Atlanta) | 5.5 | 40.2 | 2.9% | 8 | 10 | 8 |
| 10) Zurich | 5.2 | 27 | 2.8% | 10 | 11 | 11 |
| 11) Brussels | 3.6 | 31.3 | 1.9% | 12 | 13 | 12 |
| 12) Los Angeles | 3.4 | 32.8 | 1.8% | 11 | 14 | 13 |
| 13) Denver | 3.3 | 36 | 1.8% | 15 | 25 | 25 |
| 14) Newark | 3.1 | 34 | 1.7% | 13 | 18 | 16 |
| 15) Detroit Metro | 3 | 32.3 | 1.6% | 19 | 12 | 14 |
| 16) Tokyo Narita Chiba | 2.8 | 25.8 | 1.5% | 16 | 19 | 18 |
| 17) Madrid | 2.3 | 34 | 1.3% | 14 | 16 | 21 |
| 18) Geneva | 2.3 | 36.6 | 1.2% | 20 | 20 | 19 |
| 19) John F Kennedy Airport – NY | 2.3 | 37.9 | 1.2% | 21 | 26 | 26 |
| 20) Logan (Boston) | 2.2 | 26 | 1.2% | 24 | 22 | 20 |
Figure 28: Number and percentage of employee logins by airport. (Results are based on 250K users and nearly 500K user sessions.)
Mobile Workforce Report Q4 2010: Page 1 | Page 2 | Page 3 | Page 4 | Page 5 | Page 6 | Page 7
