New iPass Mobile Workforce Report finds Majority of Mobile Employees Never Disconnect from Technology and Carry Multiple Mobile Devices
This quarter’s iPass Mobile Workforce Report uncovered several interesting mobility trends. Highlights included:
- The mobile device continues to be a tether that creates an on-demand workforce – always at the ready to handle work or personal business. Even while on vacation, a mere 5.9 percent of employees surveyed completely disconnected, 36.3 percent said that they were always connected, and the majority of mobile employees who connected while on vacation did so for work.
- Mobile devices are used for both work and personal business. In fact, 94.4 percent of mobile employees surveyed used their smartphone/cell phone for both work and personal business. Even among iPad and tablet PC users, a surprising 90.6 percent planned to use it for work.
- The line between consumer and business applications has also blurred. Across the board, most respondents were using email, calendar, text messaging, browsing and other applications for both work and personal use on their smartphones. The only exception was social media, which was primarily accessed for personal use.
- Nearly 97 percent of mobile employees carried two or more mobile devices, and almost 50 percent carried three or more. The most popular mobile device was the laptop, followed by the smartphone and cell phone.
- The majority of mobile employees (76 percent) had their smartphone bill paid fully or partially by their companies. And while the majority of smartphone users were choosing Wi-Fi to connect, the primary reason stated (31.8 percent) was because it is faster than 3G.
Download Mobile Workforce Report pdf – August 2010
In this Report
Methodology
This quarter’s iPass Mobile Workforce Report is based on information from two sources:
- Responses to the iPass survey of more than 1,100 mobile enterprise employees between July12 and July 30, 2010. 54 percent of respondents were from North America, 30 percent were from Europe and 10 percent were from Asia Pac. The survey respondents were asked about their mobile productivity, work habits and related experiences.
- Enterprise mobile broadband usage data collected by iPass across its user base of employees at 3,500 enterprises from April 1 through June 30 of 2010.
