The definition of mobile employee continues to broaden with the addition of new devices and services. Once relegated to the business traveler, today every employee is a potential mobile employee. Both the survey and the historical mobile usage data indicate that while many mobile employees have made some business travel, many more are logging in from home. According to the historical mobile usage data of the 32 percent of mobile employees that traveled, 5 percent traveled eight days or more during the quarter. Survey respondents represented more frequent travelers with 56 percent expecting to travel 30 days or more this year.
The historical mobile usage data showed that while 68 percent of iPass users did not travel during the last quarter of 2009, they did log in from home. During that quarter, 45.8 percent of mobile employees logged in from home at least twice a month, and 16.8 percent logged in more than ten times a month. Excluding home and the office, mobile employees most often log in from hotels (42.6 percent), airports (27.2 percent), retail outlets and restaurants (27 percent).
|
<2 times |
2-5 times |
6-10 times |
11-15 times |
16-20 times |
>20 times |
|
54.2% |
11.7% |
12.8% |
7.4% |
5.9% |
3.5% |
Figure 10. Number of times mobile workers logged in from home in the fourth quarter of 2009.
|
1-5 days |
6-10 days |
11-15 days |
16-20 days |
|
70% |
8% |
2% |
<1% |
Figure 11. Number of days mobile workers who traveled were on the road 2009.
More than 42% of the time employees are logging in from hotels, but they are logging in for the longest times from convention centers at an average 107.4 minutes:
| Venue Type | Q4 09 Sessions per 1,000 workers | Average Session Length (minutes) | % Total |
| Hotel |
2437 |
91.5 |
42.6% |
| Airport |
1556 |
32.6 |
27.2% |
| Retail |
973 |
55.9 |
17.0% |
| Restaurant |
581 |
46 |
10.0% |
| Other |
144 |
52 |
2.5% |
| Convention Centers |
29 |
107.4 |
0.5% |
Figure 12: Locations and times for employee logins.
Employees are also expecting to travel more in 2010, with 56% of employees surveyed predicting over 30 days on the road:
Figure 13. Total number of days employees expect to be on the road in 2010.
O’Hare Airport led the list of airports, with 6.1% of employee logins:
| Top 20 Airports Worldwide | Q4 09 Sessions per 1,000 workers | Ave. Session Length (min) | % Total |
|
1. O’Hare |
94 |
32 |
6.1% |
|
2. Frankfurt |
85 |
48 |
5.5% |
|
3. Charles de Gaulle |
79 |
28 |
5.1% |
|
4. Dallas-Fort Worth |
61 |
29 |
3.9% |
|
5. Minneapolis-St. Paul |
58 |
31 |
3.8% |
|
6. San Francisco |
58 |
30 |
3.7% |
|
7. Schiphol (Amsterdam) |
55 |
28 |
3.6% |
|
8. Hartsfield (Atlanta) |
45 |
41 |
2.9% |
|
9. Heathrow (London) |
41 |
33 |
2.6% |
|
10. Munich |
40 |
39 |
2.6% |
|
11. Zurich |
40 |
27 |
2.5% |
|
12. Brussels |
33 |
30 |
2.1% |
|
13. Los Angeles |
31 |
32 |
2.0% |
|
14. Detroit Metro |
30 |
30 |
1.9% |
|
15. Houston Intercontinental |
24 |
31 |
1.5% |
|
16. Newark |
21 |
34 |
1.4% |
|
17. Stockholm |
21 |
27 |
1.4% |
|
18. Tokyo Narita Chiba |
18 |
25 |
1.1% |
|
19. Geneva |
17 |
24 |
1.1% |
|
20. Logan (Boston) |
15 |
35 |
1.2% |
Figure 14. Number and percentage of employee logins by airport.
