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Mobile Workforce Report

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Employee Device Preference

According to the iPass survey, while 32 percent of mobile employees ranked the BlackBerry smartphone as their mobile device of choice, 54 percent of BlackBerry smartphone users would switch to an Apple iPhone if it was supported by their enterprise.

Figure 1. Mobile device of choice for enterprise employees (laptop versus smartphone brands).

Image MWP 0225102

Figure 2. Nearly two-thirds of mobile workers would prefer a smartphone over a laptop.

When asked what device employees wanted but their company won’t approve, the iPhone was the most popular answer. In addition, while the device has not yet shipped, respondents were more likely to want an Apple iPad (24 percent) than an Android device (11 percent) or a Netbook (8 percent):

Figure 3. Device the employee wants, but company will not approve.

Mobile Device Usage Patterns

The leading device used on the road today is the smartphone, with a slight increase noted for trips lasting more than 10 days:

<5 days

5 to 10 days

10 to 20 days

>30 days

Laptop

41%

42%

35%

36%

Smartphone

59%

58%

65%

64%

Figure 4. Mobile device of choice by expected days on the road (laptop versus smartphone).

Again, the iPhone leads as the device most requested by employees, but not supported by the enterprise, for trips of all lengths:

Device

<5 days

5 to 10 days

10 to 20 days

>30 days

Android

16%

18%

13%

8%

iPad

22%

23%

21%

25%

iPhone

38%

32%

46%

47%

Kindle

9%

17%

12%

12%

Netbook

16%

9%

8%

7%

Figure 5. The device the employee wants, but company won’t approve by expected days on the road.