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Zain Group to Launch Global Wi-Fi Data Roaming Service Based on iPass Open Mobile Exchange

Zain Group to Launch Global Wi-Fi Data Roaming Service Based on iPass Open Mobile Exchange

Deal provides Zain customers value added access to over 700,000 Wi-Fi hotspots
Service offers the largest Wi-Fi roaming footprint in the world across 117 countries

Kuwait — March 15, 2012 — Zain Group (KSE: Zain), a pioneer of mobile telecommunications in the Middle East, today announced it had signed an agreement with iPass Inc. (NASDAQ: IPAS), a leading provider of mobility services for both enterprises and telecom service providers, by which Zain will provide its mobile customers with global Wi-Fi data roaming services.

The Zain Group offering will leverage the iPass Open Mobile Exchange (iPass OMX) to provide customers with a global Wi-Fi roaming offering and access to the iPass Mobile Network, the world’s largest commercial Wi-Fi network at local rates.

“Zain is excited to work with iPass for this ground breaking Wi-Fi roaming service that will provide the ultimate flexibility to our customers travelling abroad,” said Hisham Akbar, Zain Group Chief Commercial Officer. “Our customers will be able to use their smartphones and tablets to affordably data roam on Wi-Fi in over 700,000 locations internationally with the convenience of being charged on their home bill – it’s a value added service that our mobile customers have desired in order to avert high data roaming charges.”

“Zain is a pioneering mobile operator in the Middle East that has recognized early-on the value of providing their 40 million customers an alternative and affordable roaming service using our Open Mobile Exchange platform and global Wi-Fi network,” said Steve Livingston, iPass senior vice president of carrier development. “Our enablement of Zain’s global Wi-Fi roaming offering will help drive consumer value and loyalty to their brand making it easier for Zain customers to send and receive more rich media content at affordable rates.”

“Zain is demonstrating market leadership to be the first mobile operator in the Middle East to blend multiple access technologies and offer customers a complete user experience, without the penalty of paying high mobile data roaming charges,” added Christian Gabetta, iPass director of EMEA carrier development.

The iPass Open Mobile Exchange enables Mobile Network Operators to maximize the impact of their roaming offer with minimum effort. The service offers the largest Wi-Fi roaming footprint in the world: customers can seamlessly connect to more than 700,000 Wi-Fi hotspots in 117 countries, in key locations such as airports, hotels, convention centers, coffee shops and many more.

For more information on iPass’s complete range of roaming services offerings,
visit /service-providers/

About Zain
Zain is a leading telecommunications operator across the Middle East providing mobile voice and data services to over 40.2 million active customers as of December 31, 2011. With a commercial presence in eight markets, Zain operates in the following countries: Bahrain, Iraq, Jordan, Kuwait, Saudi Arabia, Sudan and South Sudan. In Lebanon, the company manages mtc-touch on behalf of the government. In Morocco, Zain has a 15.5% stake in Wana Telecom, now branded ‘INWI’, through a joint venture. Zain is listed on the Kuwait Stock Exchange (stock ticker: ZAIN). For more information, please email info@zain.com or visit:

www.zain.com

www.facebook.com/zain

www.twitter.com/zain

www.youtube.com/zain

About iPass Inc.

iPass helps enterprises and telecom service providers ensure their employees and customers will be well connected. Founded in 1996, iPass (NASDAQ: IPAS) delivers the world’s largest commercial-grade Wi-Fi network and trusted connectivity platform. With over 700,000 connection venues, iPass gives its customers always-on, frictionless connectivity anywhere in the world – easily, quickly, securely and cost effectively. Additional information is available at www.iPass.com or on Smarter Connections, the iPass blog.