iPass: iPass Mobile Broadband Index

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iPass Mobile Broadband Index

Welcome to the iPass Mobile Broadband Index (formerly known as the iPass Wi-Fi Hotspot Index), a semi-annual report that summarizes 3G mobile broadband and Wi-Fi hotspot usage data collected by iPass across its base of approximately 1,000,000 quarterly users. The Index is designed for those interested in enterprise wireless connectivity trends, including reporters, analysts, researchers and enterprise IT staff. With a network including more than 90,000 hotspots and 3G services and over 3,000 business customers, including hundreds of companies in the Forbes Global 2000, iPass believes it can offer a unique perspective on the use of wireless access by enterprise mobile workers.

The report summarizes global Wi-Fi hotspot session* data collected from January 1 through June 30, 2007 and 3G and 2.5G mobile broadband usage data in the US for the year 2007. The data comes from iPass internal systems and represents usage on iPass Wi-Fi hotspot and mobile data networks.

We welcome and look forward to your feedback on this report. Please send your comments to publicrelations@ipass.com.

* The term "day session" refers to one user logging into a given location one or more times during a single day. The average "session length" is calculated by dividing the total number of minutes spent connected by the total number of day sessions.

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Period: Wi-Fi Hotspots: July 1-December 31, 2007; US Mobile Broadband (3G and 2.5G): January 1-December 31, 2007
Date Updated: March 10, 2008

Wi-Fi Hotspot Analysis

Regions of the World
Venue Types
Top 5 Retail Venue Types
Top 10 Countries
Top 10 Cities
Top 20 Airports Worldwide

3G Mobile Broadband Analysis

New and Established Users: Overall Data Transfer
New and Established Users: Use of 2.5G (1xRTT) vs. 3G (EV-DO)
Long-Term Users: Overall Data Tranfer and Activity
Long-Term Users: Distribution of Data Transfer by User
Long-Term Users: Data Transferred per Month

Wi-Fi Hotspot Analysis
Period: July 1-December 31, 2007

Regions of the World

	2H07 SESSIONS	SESSION LENGTH (MINUTES)	% OF WORLDWIDE TOTAL	2H06 SESSIONS	ANNUAL GROWTH FROM 2H06
North America	1,127,309	88	51%	698,252	61%
Europe	875,752	84	40%	361,830	142%
Asia Pacific	146,191	84	7%	82,579	77%
Latin America	24,335	48	1%	10,460	133%
Rest of World	22,026	147	1%	11,428	93%
Total	2,195,613	86	100%	1,164,549	89%

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Venue Types

	2H07 SESSIONS	SESSION LENGTH (MINUTES)	% OF WORLDWIDE TOTAL	2H06 SESSIONS	ANNUAL GROWTH FROM 2H06
Airport	992,263	41	45%	569,277	74%
Hotel	647,244	171	29%	263,068	146%
Café / retail / other	556,106	67	25%	332,204	67%
Total	2,195,613	86	100%	1,164,549	89%

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Top 5 Retail Venue Types

	2H07 SESSIONS	SESSION LENGTH (MINUTES)	% OF WORLDWIDE TOTAL	2H06 SESSIONS	ANNUAL GROWTH FROM 2H06
1 Cafés	244,900	66	11%	182,077	35%
2 Restaurants	90,250	44	4%	28,505	217%
3 Transit (Train, Ferry)	32,817	26	1%	9,708	238%
5 Bookstores	28,635	79	1%	22,814	26%
4 Office Services	17,195	66	1%	19,109	-10%
Other	142,309	165	6%	69,991	103%
Total	556,106	86	25%	332,204	67%

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Top 10 Countries

	2H07 SESSIONS	SESSION LENGTH (MINUTES)	% OF WORLDWIDE TOTAL	2H06 SESSIONS	ANNUAL GROWTH FROM 2H06
1 United States	1,109,468	88	51%	692,332	60%
2 United Kingdom	291,325	86	13%	131,546	121%
3 Germany	217,708	90	10%	63,496	243%
4 Switzerland	83,282	76	4%	37,443	122%
5 Netherlands	74,827	82	3%	36,342	106%
6 France	68,978	70	3%	20,712	233%
7 Japan	50,785	53	2%	33,887	50%
8 Australia	35,778	90	2%	12,346	190%
9 Belgium	22,764	102	1%	9,608	137%
10 Brazil	22,363	47	1%	6,228	259%

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Top 10 Cities*

	2H07 SESSIONS	SESSION LENGTH (MINUTES)	% OF WORLDWIDE TOTAL	2H06 SESSIONS	ANNUAL GROWTH FROM 2H06
1 London	28,720	72	1.3%	11,203	156%
2 Singapore	9,925	66	0.5%	5,764	72%
3 Tokyo	9,591	77	0.4%	4,395	118%
4 New York	7,929	54	0.4%	5,729	38%
5 Chicago	5,920	44	0.3%	5,615	5%
6 Houston	5,372	50	0.2%	4,422	21%
7 San Francisco	4,889	51	0.2%	4,282	14%
8 Dallas	4,426	54	0.2%	4,039	10%
9 Munich	4,186	24	0.2%	2,203	90%
10 San Jose	4,158	53	0.2%	2,990	39%

* Excludes airport and hotel usage

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Top 20 Airports Worldwide

	2H07 SESSIONS	SESSION LENGTH (MINUTES)	% OF WORLDWIDE TOTAL	2H06 SESSIONS	ANNUAL GROWTH FROM 2H06
1 O'Hare (Chicago)	78,810	42	3.6%	48,902	61%
2 Dallas-Fort Worth	49,713	38	2.3%	38,662	29%
3 Hartsfield (Atlanta)	46,825	49	2.1%	27,787	69%
4 Heathrow (London)	41,557	44	1.9%	24,226	72%
5 San Francisco	38,178	41	1.7%	26,268	45%
6 Frankfurt	30,981	51	1.4%	11,547	168%
7 Schiphol (Amsterdam)	28,951	40	1.3%	12,729	127%
8 Newark	25,168	42	1.1%	14,271	76%
9 Charles de Gaulle (Paris)	22,133	34	1.0%	10,962	102%
10 Detroit Metro	21,005	38	1.0%	16,024	31%
11 Minneapolis-St.Paul	20,687	36	0.9%	24,382	-15%
12 Munich	20,420	50	0.9%	253	7971%
13 Los Angeles	20,378	43	0.9%	5,955	242%
14 Zurich	18,938	29	0.9%	8,636	119%
15 Denver	18,565	40	0.8%	18,666	-1%
16 Logan (Boston)	18,229	42	0.8%	11,547	58%
17 Philadelphia	17,721	45	0.8%	11,701	51%
18 San Jose	16,336	95	0.7%	14,166	15%
19 Seattle-Tacoma	14,350	39	0.7%	8,809	63%
20 Copenhagen	13,012	35	0.6%	10,663	22%

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3G Mobile Broadband Analysis
Period: January 1-December 31, 2007

Sample of New and Established Users: Overall Data Transfer
(Includes a representative mix of all users regardless of activation date.)

	Q1	Q2	Q3	Q4	2007	CHANGE Q1-Q4 2007
Average monthly data transferred per user (MB)	151.7	132.4	177.6	189.6	164.4	25%

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Sample of New and Established Users: Use of 2.5G (1xRTT) vs. 3G (EV-DO)
(Includes a representative mix of all users regardless of activation date.)

	Q1	Q2	Q3	Q4	2007	CHANGE Q1-Q4 2007
Sessions
2.5G	29%	26%	26%	23%	26%
3G	71%	74%	74%	77%	74%
Percentage of users of each technology
2.5G	65%	58%	65%	61%	62%
3G	98%	97%	96%	98%	97%
Mix of users by technology (within each month in the quarter)
2.5G Only	2%	2%	3%	2%	3%
3G Only	35%	42%	35%	39%	38%
Both 2.5G and 3G	63%	55%	62%	59%	59%

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Sample of Long-Term Users: Overall Data Transfer and Activity (per month)
(Sample of established users considers only users active from January 2007 through January 2008.)

	Q1	Q2	Q3	Q4	2007	CHANGE Q1-Q4 2007
Average transferred data per user (MB)	187.5	196.2	202.0	224.8	202.5	20%
Percentage of Users Active Each Month	93%	90%	93%	90%	92%

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Sample of Long-Term Users: Distribution of Data Transfer by User (per month)
(Sample of established users considers only users active from January 2007 through January 2008.)

	Q1	Q2	Q3	Q4	2007	CHANGE Q1-Q4 2007
90th percentile	411.6	429.4	453.4	476.8	442.6	16%
75th percentile	212.0	230.2	240.4	250.1	233.1	18%
50th percentile	89.4	95.4	109.6	95.0	97.4	6%
25th percentile	32.1	35.1	43.6	34.3	36.3	7%
10th percentile	8.6	10.1	16.2	9.2	11.1	6%

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Sample of Long-Term Users: Data Transferred Per Month (percentage of users)
(Sample of established users considers only users active from January 2007 through January 2008.)

	Q1	Q2	Q3	Q4	2007	CHANGE Q1-Q4 2007
2 MB or more	0.5%	0.3%	0.4%	0.6%	0.4%
1 GB -2 GB	1.2%	0.9%	1.2%	2.0%	1.3%
1 GB - 500 MB	5.1%	6.3%	6.8%	6.6%	6.2%
500 MB - 250 MB	13.9%	15.2%	15.8%	15.9%	15.2%
250 MB - 100 MB	25.9%	26.0%	28.8%	23.8%	26.2%
50 MB - 100 MB	18.0%	18.7%	18.9%	17.8%	18.4%
50 MB or less	35.4%	32.6%	28.1%	33.3%	32.3%
Total	100.0%	100.0%	100.0%	100.0%	100.0%

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»	iPass Hotspot Index: July - December 2007