iPass featured industry reports
This report summarizes the challenges faced by business travelers when looking for Internet connectivity when they’re on the road. Getting connected to Wi-Fi is essential when the work needs to get done—from meetings, to online collaboration, to sharing files. Yet with more devices that are Wi-Fi dependent and the demand for high-bandwidth services—many in the cloud—they are faced with a number of challenges when they try to connect.
Business travelers hit the road with an average of three connected devices. Those devices make it possible for travelers to stay connected close to 100 percent of their waking hours. Respondents listed “lack of connectivity” as a huge challenge to business travel.
Business travelers spoke loud and clear: finding and accessing Wi-Fi is one of the top challenges they face when they travel. It’s so important to them that the majority of business travelers haven’t
gone longer than four hours without connecting.
Looking at the big picture, business travelers really want four things from their Wi-Fi connection when they are on the road: cost, ease, security and ad-free.
Making Wi-Fi accessible for business travelers has emerged as a pressing business requirement.
In this report
- Wi-Fi is an Essential Business Ingredient
- Wi-Fi is Preferred over Cellular Data
- Tablets Increase the Need
- Barriers to Using Wi-Fi
- The Challenges of “Transient” Wi-Fi
- Survey Methodology
Download the Wi-Fi Cost Index report and you will learn:
The iPass Wi-Fi Cost Index provides average Wi-Fi and Mobile Broadband data costs by region; models cost scenarios for international travelers; and provides insight into the impact of those costs.
This original research document centers primarily around US users travelling internationally and European users who travel both internationally and within Europe. We took this approach because the majority of an organization’s mobility costs are incurred by employees who are most likely to travel often, and beyond their own borders.
The iPass Wi-Fi Cost Index includes basic assumptions about typical business traveler usage and behavior. It documents average data usage and Mobile Broadband costs, breaking them out by region around the world. It also outlines potential savings for organizations using iPass Open Mobile for business traveler Wi-Fi connectivity.
The 2013 iPass/MobileIron Mobile Enterprise Report tells a story of the rise of BYOD, and with it increased frustration and loss of control by IT, and concern over rising mobile data costs. Results from our survey show that while Mobile IT brings with it a huge potential to improve workforce productivity, it also introduces significant new challenges for enterprise IT. We also found that Mobile IT means a new relationship between IT and the end-user. The end-user now has the ability to influence IT policy, demanding less IT control and more accommodation of employee owned devices in the workplace. Our survey validates that the shift to mobile is happening, and it’s happening fast. To fully realize the benefits of mobility and to mitigate potential risks will require a significant game change.