Getting started with iPass is as easy as Download, Activate and Connect! Just choose your operating system below, then click on the sliders for simple step-by-step instructions.

iOS

Download

Search
Slide 1
Install
Slide 2

(Click on the numbers to advance the sliders)
Download the iOS client  

Activate

Sign-in
Slide 1
Confirm
Slide 2

(Click on the numbers to advance the sliders)
 

Connect

Network
Slide 1
Login
Slide 2
Credentials
Slide 3

(Click on the numbers to advance the sliders)
For more info on getting connected, see the video and Quick Start Guide links below.
 

Use Inflight Internet

Connect
Slide 1
Login
Slide 2
Activate
Slide 3

(Click on the numbers to advance the sliders)
More inflight internet information
 

Cool new tools!

New tools!
Slide 1
Testing Speed
Slide 2
Speed Results
Slide 3
Hotspot Finder
Slide 4
Venue View
Slide 5
Map View
Slide 6

(Click on the numbers to advance the sliders)
 

Android

Download

Search
Slide 1
Install
Slide 2

(Click on the numbers to advance the sliders)
Download the Android client  

Activate

Sign-in
Slide 1
Confirm
Slide 2

(Click on the numbers to advance the sliders)
 

Connect

Network
Slide 1
Login
Slide 2

(Click on the numbers to advance the sliders)
For more info on getting connected, see the video and Quick Start Guide links below.
 

Inflight Internet

Choose
Slide 1
Captcha
Slide 2
Connected
Slide 3

(Click on the numbers to advance the sliders)
 

Cool new tools!

New tools!
Slide 1
Testing Speed
Slide 2
Speed Results
Slide 3
Hotspot Finder
Slide 4
Venue View
Slide 5
Map View
Slide 6

(Click on the numbers to advance the sliders)
 

Windows Phone

Download

Download the Windows Phone client
 

Activate

Sign-in
Slide 1
Confirm
Slide 2

(Click on the numbers to advance the sliders)
 

Connect

Network
Slide 1
Login
Slide 2

(Click on the numbers to advance the sliders)
For more info on getting connected, see the video and Quick Start Guide links below.
 

Windows 8/RT

Download

Search
Slide 1
Install
Slide 2

(Click on the numbers to advance the sliders)
Download the Windows Touch client  

Activate

Activate
Slide 1
Sign-in
Slide 2

(Click on the numbers to advance the sliders)
 

Connect

Network
Slide 1
Login
Slide 2

(Click on the numbers to advance the sliders)
For more info on getting connected, see the video and Quick Start Guide links below.
 

Mac

Download

Find
Slide 1
Download
Slide 2

(Click on the numbers to advance the sliders)  
Download the Mac client  

Install

Select
Slide 1
Profile
Slide 2
Success
Slide 3

(Click on the numbers to advance the sliders)  

Activate

Sign-in
Slide 1
Confirm
Slide 2

(Click on the numbers to advance the sliders)  

Get Started

Select
Slide 1
Profile
Slide 2
Auto Connect
Slide 3

(Click on the numbers to advance the sliders)
For more info on getting connected, see the video and Quick Start Guide links below.
 

Inflight Internet

Select
Slide 1
Login
Slide 2
Captcha
Slide 3

(Click on the numbers to advance the sliders)
More inflight internet information
 

Windows

Download

Your IT department will need to provide the app.

Get Started

Select
Slide 1
Profile
Slide 2
Auto Connect
Slide 3

(Click on the numbers to advance the sliders)
For more info on getting connected, see the video and Quick Start Guide links below.
 

Inflight Internet

Select
Slide 1
Login
Slide 2
Captcha
Slide 3

(Click on the numbers to advance the sliders)
More inflight internet information
 

More helpful tools on how to connect to a hotspot

Videos and more detailed information on how to connect using iPass.

iOS

Connecting to iPass Open Mobile for iOS




  • Launch the iPass Open Mobile app
  • Tap “Get Online with iPass” button
  • Follow the directions that appear: Go to Settings > Wi-Fi
  • Select an iPass Network
  • Return to iPass Open Mobile app and tap “Log in”
  • If it’s your first time connecting, enter your iPass username and password

Or check out our other support videos! Install iPass Open Mobile for iOS Getting Started with iPass Open Mobile for iOS

Android

iPass Open Mobile for Android




  • Launch the iPass Open Mobile app
  • Select an iPass Network from the list provided
  • If it’s your first time connecting, enter your iPass username and password

Or check out our other support videos! Install iPass Open Mobile for Android Getting Started with iPass Open Mobile for Android

Windows 8/RT

iPass Open Mobile for Windows RT




  • Launch the iPass Open Mobile app
  • Select an iPass Network from the list provided
  • If it’s your first time connecting, enter your iPass username and password

Learn more about iPass Open Mobile for Windows RT

Mac

iPass Open Mobile for Mac




  • Make sure Airport is “on”
  • Launch iPass Open Mobile
  • Select an iPass network
  • Click the “Settings” button and go to Preferences > Accounts
  • Enter your iPass username and password
  • Hit “Connect”

Learn more about iPass Open Mobile for Mac

Windows

iPass Open Mobile for Windows




  • Make sure Wi-Fi is enabled
  • Launch iPass Open Mobile
  • Select an iPass network from the list and hit “Connect”
  • You will be prompted to enter your iPass username and password

Learn more about iPass Open Mobile for Windows

Check out our Quick Start Guides for more info!

 
iPass Support & FAQs

New to iPass?

To get started you’ll need an iPass account.