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Contact Us


GENERAL CONTACT INFO

iPass Headquarters
3800 Bridge Parkway
Redwood Shores, CA 94065
United States
Tel: +1 650.232.4100
Fax: +1 650.232.4111

iPass HQ


Directions to iPass Headquarters:

From San Francisco:
- Take Hwy 101 South
- Exit Ralston Ave/Belmont
- Exit Marine World Parkway
- Left onto Bridge Parkway
- Follow Bridge Parkway to the end
- 3800 Bridge Parkway

From San Jose:
- Take Hwy 101 North
- Exit Ralston Ave/Belmont
- Exit Marine World Parkway
- Left onto Bridge Parkway
- Follow Bridge Parkway to the end
- 3800 Bridge Parkway

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TECHNICAL SUPPORT

If you need help resolving an issue with iPass service, please enter a ticket using the SOS System (username and password required).

If you are an individual user, please check our Troubleshooting Guide before calling your company's help desk. If you don't find the answer you need there, contact your help desk. iPass and its reseller partners provide specialized training to corporate help desk personnel, so they can provide support to individual employees.

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BILLING QUESTIONS

If you have a question regarding your iPass billing, please visit the iPass Portal (username and password required).

If you are an individual user, please call your company's help desk or the reseller from which you purchased your iPass service.

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SALES CONTACTS

If you would like to be contacted by an iPass sales representative, please fill out this form, or email us at the addresses provided below.

Americas

iPass Headquarters
3800 Bridge Parkway
Redwood Shores, CA 94065
United States
Tel: +1 650.232.4100
Fax: +1 650.232.4111
sales-na@ipass.com

Latin America
Tel: +1 650.232.4369
Fax: +1 650.232.0229
sales-sa@ipass.com

EMEA Region

United Kingdom
iPass (UK) Ltd
6th Floor
130 Jermyn Street
London SW1Y 4UR
United Kingdom
Tel: +44 20.7534.4900
Fax: +44 20.7534.4950
sales-uk@ipass.com

Benelux (Belgium/The Netherlands/Luxembourg)
iPass Northern Europe
5th Floor
Officia 1 De Boelelaan 7
Amsterdam 1083 HJ
Netherlands
Tel: +31(0) 20 301 2670
Fax: +31(0) 20 644 1663
sales-Benelux@ipass.com

Germany
iPass Deutschland GmbH
Wiener Platz 7
D-81667 München
Germany
Tel: +49 89 44 142 - 100
Fax: +49 89 44 142 - 111
sales-DACH@ipass.com

Germany
iPass Deutschland GmbH
Stadttor 1 / 16. Stock
D-40219 Düsseldorf
Germany
Tel: +49 211 3003 490
Fax: +49 211 3003 200
sales-DACH@ipass.com

Sweden
iPass
Kista Science Tower
Färögatan 33
S-164 50 Kista
Sweden
Tel: +46 (0)8 588 375 20
Fax: +46 (0)8 588 37 525
sales-Scandinavia@ipass.com

France
iPass France / SEMEA
1st Floor
129 avenue Charles de Gaulle
92200 Neuilly-sur-Seine
France
Tel: +33 1 46 37 63 70
Fax: +33 1 47 22 32 97
sales-France@ipass.com

Denmark
iPass EMEA
Sluseholmen 2-4
2450 Copenhagen SV
Denmark
Tel: +45 36 94 45 65
Fax: +45 36 94 45 10
sales-Scandinavia@ipass.com

Asia Pacific Region

Australia
iPass Holdings Pty Ltd.
Suite 2201 Level 22
44 Market Street
NSW 2000 Sydney Australia
Tel: +61-2-9324 8300
Fax: +61-2-9324 8377
sales-sp@ipass.com

Hong Kong
iPass Asia Pte Ltd
(Hong Kong Branch)
3/F Three Pacific Place
1 Queen's Road East, Central
Hong Kong
Tel : +852-2855 6808
Fax : +852-2855 6810
sales-ap@ipass.com

Japan
iPass Japan Inc.
Yurakucho ITOCiA 12F
2-7-1 Yurakucho Chiyoda-ku
Tokyo 100-0006 Japan
Tel: +81-3-6860 4520
Fax: +81-3-6860 4870
sales-japan@ipass.com

Singapore
iPass Asia Pte Ltd.
7 Temasek Boulevard
#23-02 Suntec Tower One
Singapore 038987
Tel: +65 6334.8783
Fax: +65 6337.0331
sales-ap@ipass.com

Korea
iPass Asia Pte Ltd
30F, Trade Tower
159-1, Samsung-dong, Kangnam-ku
Seoul 135-729
Korea
Tel: +82-2-6007-2741
Fax: +82-2-6007-2703
sales-korea@ipass.com


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INVESTOR RELATIONS CONTACT

Tim Shanahan
Director, Investor Relations
ir@iPass.com
650.232.4260

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PRESS CONTACTS

Rick Bilodeau
Sr. Director, Corporate Marketing
pr@iPass.com
650.232.4204

Emily Swanson
Breakaway Communications
iPass@breakawaycom.com
415.377.9766

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ACCOUNTING & AUDITING MATTERS

Anyone with a concern or complaint about iPass accounting, internal controls or auditing matters may either communicate that complaint to Bruce Posey, General Counsel at iPass by sending an email to complaints@ipass.com, or may communicate it to the iPass Audit Committee by sending the committee a letter at the address below.

iPass Audit Committee
c/o iPass Inc.
3800 Bridge Parkway
Redwood Shores, CA 94065
United States

Letters sent to this secure mailbox will be forwarded to the Chairman of the Audit Committee and General Counsel by an authorized representative of iPass. All communications should contain sufficiently specific information to permit the Audit Committee to pursue the matter.

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