Why are we still paying for hotel Wi-Fi? – CNN.com
Friday, June 22nd, 2012 Annie Livingston, MarketingRecently, CNN posted a controversial story about paying for Wi-Fi at hotels.
The problem: no one wants to pay for it, yet everyone wants it. Travelers argue it’s not a luxury; it’s a necessity and should be included with the price of the hotel. While it may only stir up emotions in customers now, sooner or later it’s evident that the hotels will lose business. With websites like HotelChatter, business travelers have been communicating and their anger only grows larger.
What makes the hotel Wi-Fi costs so confusing is the inconsistency. Do you pay per device? Can you get a deal if it’s for three days? Is it cheaper if I’m a loyalty member? It’s confusing, and even hotels within the same chain have different regulations regarding Wi-Fi.
Read the complete CNN article to learn more.
And comment here to voice your opinion!
Tags: hospitality, travel, wi-fi access
