Re-engineering enterprise mobility costs

Wednesday, June 30th, 2010 Karen Ambrose Hickey, Editor

We talked to one of our customers, Dan Little, Director, Customer Support Group at The Hay Group, about the costs of enterprise mobility. With 1600 consultants that travel around the world, his IT group needs to provide constant connectivity, but without the possibility of out-of-control costs.

Take a few minutes to watch and hear from his experience. After his intro in this 4:10 video, Dan talks about:

• Costs – hidden costs, roaming costs and 3G costs
• Controlling connections and usage
• Providing insight to executives on usage and patterns

Dan is also joined by Gary Fowler, Product Management at iPass, who provides some best practices for predicting and managing costs of a mobile workforce.

Tags: cost management, enterprise mobility