IT looking for enterprise mobility cost controls

Tuesday, July 20th, 2010 Chris Witeck, Director Product Marketing

After visiting with some customers, I’m hearing some themes again and again:

• Roaming costs are big – particularly roaming internationally

• Many IT managers want to get control of this big cost lever first
• They want VISIBILITY into who spends what
• Want to stop 3G roaming abuse with reports at a department level

• iPhones are corporate devices with corporate access

• One customer didn’t allow personal devices, but had standardized on iPhones

• Smartphones are an individual’s liability

• IT worries about tracking mobility costs
• Once IT puts on connection management or any controls, is it then an IT-supported device?

• Blackberry Exchange Servers are expensive
• IT is moving to more cloud-based services and applications

• Not only can costs be controlled, but remote employees can have access quickly

• IT likes off-loading users to Wi-Fi when possible, with a connection manager doing this seamlessly and transparently

What people want:

Simplicity of authentication

Control over connections

Centralized reporting

Insight/visibility into usage/cost

secure connections to sensitive data (mainly protecting credentials)

Are you there too? Let’s talk.

Tags: cost management, enterprise mobility