Tuesday, April 30th, 2013
Karen Ambrose Hickey, Editor
Two weeks ago, American Airlines had to cancel hundreds of flights across the country due to a “computer networking problem.”
Although the problem was never disclosed, complex systems should have adequate redundancy to avoid potential outages. Scott Pedersen, senior director of architecture and technology at our iPass Managed Network Services was featured in an article on this topic by TMCNet.
“Another lesson to take from this story, according to Pedersen, is that companies need to be aware of the value of dollars spent on redundancy and testing. Some companies my feel that these types of systems would be too expensive, but, in the event of a failure, they would feel the economic burden of angry customers” who can let loose on social media, spreading the news.
Scott outlines some alternatives that go beyond relying on an SLA. This is particularly important for a company like American Airlines which is facing a merger with US Airways.
Read the full article at TMCNet >>
TMCNet article on American Airlines and the importance of redundancy >>
Wednesday, April 17th, 2013
Kathy Stocker, Marketing, Managed Network Services
I am excited about our new Wi-Fi Network Channel that launched today on TMCnet. Online Communities on TMCnet are news-generated, content rich sites that enable a particular topic to be explored and discussed by decision makers. The Wi-Fi Network Channel will address important issues around the topic of networking in general and Wi-Fi networks in particular.
The Wi-Fi Network Channel will address issues important to decision-makers involved in creating a Wi-Fi network that will fit their individual company needs. Topics such as the design, deployment and management of Wi-Fi networks and the underlying network infrastructure required to deliver a great Wi-Fi user experience will be explored. Visitors to the Wi-Fi Channel can find valuable resources such as feature articles, industry news, white papers, and more.
Visit our Wi-Fi Channel >>
Read the TMCnet press release >>
iPass Launches Wi-Fi Network Channel on TMCnet >>
Tuesday, April 16th, 2013
Christopher Linden, GM and VP of iPass Managed Network Services
Today, we announced a Secure Web Gateway (SWG) solution for the enterprise. This cloud-based Web Security Service controls unauthorized access to the web and protects customers from internet threats. This solution is for customers requiring ‘Zero Day’ threat protection, advanced web usage reporting and consistent enforcement of usage policy for all network endpoints.
Customers can manage all internet bound traffic from branch locations in an efficient and secure method by using this service powered by Cisco ScanSafe.
Enterprises have historically been constrained by sending all remote branch internet traffic back to corporate in order to centrally apply corporate security policies prior to sending that same traffic back out to the Internet.
As internet bandwidth demands continue to grow, corporations face significant bandwidth and infrastructure upgrades to process the internet-bound traffic at headquarters.
Secure Extend solves this problem in the cloud by allowing customers to transparently proxy this traffic for policy enforcement with zero capital expense and zero lead time.
Retailers, financial services, insurance firms or healthcare providers can now have great performance, reduce costs and securely access a variety of cloud-based services and enjoy an additional layer of security over their guest Wi-Fi network.
There was no doubt that partnering with Cisco was the right choice. Our customers don’t want to keep increasing corporate data center bandwidth to handle the explosion of affordable edge bandwidth. Secure Extend with ScanSafe offers a cost-effective highly available solution that allows enterprise business to maintain centralized control along with critical security policy enforcement.
The burden of managing a complex security infrastructure is growing day by day and freeing up IT resources to work on other projects while saving 30-40% is very compelling. With Secure Extend, your network is cloud ready.
Secure Extend can be architected for compatibility with both Cisco and non-Cisco VPN/firewall or routing devices. We offer dozens of flexible designs that include full or partial management as well as a deployment only option of your company’s unique security policies. Secure Extend integrates ScanSafe Web Security to analyze every Web request to determine if content is malicious, inappropriate or acceptable based on the defined security policy.
Secure Extend Web Security is available today.
Read the press release >>
iPass Unveils Secure Web Gateway – Powered by Cisco ScanSafe >>
Thursday, December 13th, 2012
Corey Fischer, VP, MNS Sales & Marketing
Our team is extremely proud of the on-going relationship with Hallmark – and we are excited and grateful for the opportunity to continue our partnership for another five years.
Working closely with the Hallmark network team, together we have accomplished a great deal. Our teams have helped each other to grow in ways that mutually benefit both organizations. As a simple example, many of our latest service offerings and enhancements started out as feature requests or simple service inquiries from Hallmark, and have since been developed, leveraged, and deployed across many of our other large retail customers.
As outlined in today’s press release, our focus on listening and understanding the evolving needs of our customers allows us to develop meaningful and valuable services that enhance our customers business solutions, allowing them to improve their business – and as a result we create loyalty and the kind of partnership we are proud of.
Cloud-based PCI scanning
Furthermore, one of the new and exciting service offerings that retailers may have interest in learning more about is our cloud-based PCI scanning service. It’s only mentioned briefly in today’s press release, yet we are proud to add new and enhanced features to our security and scanning solutions. This addition to our PCI scanning service portfolio will provide a simple, cloud based approach to both internal and external scanning and reporting for our retail customers.
For more information, read the press release >>
Hallmark selects iPass for managed network services >>
