Improving mobile worker productivity – a user perspective
Tuesday, February 16th, 2010 Karen Ambrose Hickey, EditorThe Hay Group is a global management consulting firm in 47 countries. It’s difficult to imagine a company with greater mobility needs. More than 60 percent of the company’s 2,600 employees are mobile users. The consultants need to stay connected and responsive to several clients at a time. While challenged to provide security, anytime and anyplace computing, the company was able to improve responsiveness and productivity, while reducing costs and strengthening security.
Our case study gives you an overview of the challenge and results. However, the videos (and podcast) give you the viewpoints from two types of users – the IT Director, who has to manage costs, while making his employees happy; and an end user, who is on the road and expects connectivity no matter where she is – hotel, baggage claim, client office. Their stories might give you some ideas on how to develop your enterprise mobility strategy.
Case Study: Hay Group Empowers Business Results with iPass Mobile Office
Podcast: Hay Group – End User Perspective – Bonnie Mueller, Sr. Consultant, Hay Group
Video: Hay Group – IT Perspective: Dan Little, Director, Customer Support, Hay Group
Podcast: Hay Group – IT Perspective: Dan Little, Director, Customer Support, Hay Group








