Tuesday, May 14th, 2013
Karen Ambrose Hickey, Editor
Time to assess some new apps for your Android (new Galaxy S4?) and iPhone.
The article The First 13 Apps You Need To Download On Your New Samsung Galaxy S4 will give you ideas for your new S4 or current Android. Some “must-have” apps:
- Google Chrome: some Android phones don’t have this pre-installed
- Viber: for making phone calls over Wi-Fi. (Also for iOS)
- Feedly: to replace Google Reader
- And more…
From 18 New iPhone Apps You Need To Try, some of the apps mentioned are:
- Triage: help for your Inbox
- 24me: a personal assistant app to help you get through your to-do list
- Ketchup: manage your social life with a social app
- And more…
And while you’re at it, don’t forget about iPass Open Mobile for Android and iPass Open Mobile for iOS!
Revitalize your Android or iPhone with these apps >>
Tuesday, May 7th, 2013
Karen Ambrose Hickey, Editor
Today we announced our partnership with Accuris Networks, providing a solution to merge Wi-Fi and cellular network access for iOS and Android devices.
This solution using the iPass Open Mobile Exchange platform provides a seamless and secure device-based Authentication, Authorization and Accounting (AAA) for Wi-Fi roaming.
From Marcio Avilez, vice president of network services, “…market success requires a solution that will span multiple generations of Wi-Fi networks, leveraging the world’s current supply. By partnering with Accuris, we have created a solution to allow users to roam onto legacy Wi-Fi networks, helping to make Wi-Fi roaming widely available and relevant to the subscriber.”
For more information, including technical details, see our press release >>
Partnership with Accuris Networks for AAA for device Wi-Fi roaming >>
Thursday, May 2nd, 2013
Karen Ambrose Hickey, Editor
Business travellers may be picking flights dependent on Wi-Fi availability, yet they are not willing to pay for it, nor accept the slower speeds, in the article, Craving Wi-Fi, Preferably Free and Really Fast.
Travelers expecting Wi-Fi during travel will get frustrated. Carriers haven’t completely rolled out Wi-Fi, won’t publicize which flights have Wi-Fi, or even if the flight has Wi-Fi, it could be broken or running at very low speeds.
A new Web site, Routehappy.com, is helping travelers find out if a flight has Wi-Fi — information many airlines do not reveal until after a ticket is booked. Airlines are still rolling systems out, but complaints still come in on every system on both the quality and the cost.
And business travelers don’t seem sympathetic to the costs of inflight WiFi, not willing to pay for Wi-Fi as carriers try various payment options.
In the overall travel experience, airports and hotels are also under fire as travelers expect better quality at lower prices. Hartsfield-Jackson Atlanta International Airport, the nation’s busiest, is upgrading its infrastructure before going free. And, as we will report next, hotels are offering more Wi-Fi, but it tends to be free at the less expensive hotels.
Read the article >>
Business travelers picking flights, still complain about speed >>
Tuesday, April 30th, 2013
Karen Ambrose Hickey, Editor
Two weeks ago, American Airlines had to cancel hundreds of flights across the country due to a “computer networking problem.”
Although the problem was never disclosed, complex systems should have adequate redundancy to avoid potential outages. Scott Pedersen, senior director of architecture and technology at our iPass Managed Network Services was featured in an article on this topic by TMCNet.
“Another lesson to take from this story, according to Pedersen, is that companies need to be aware of the value of dollars spent on redundancy and testing. Some companies my feel that these types of systems would be too expensive, but, in the event of a failure, they would feel the economic burden of angry customers” who can let loose on social media, spreading the news.
Scott outlines some alternatives that go beyond relying on an SLA. This is particularly important for a company like American Airlines which is facing a merger with US Airways.
Read the full article at TMCNet >>
TMCNet article on American Airlines and the importance of redundancy >>
Thursday, April 25th, 2013
Karen Ambrose Hickey, Editor
Our Technical White Paper: iPass Open Mobile Overview has been updated.
The paper describes all of the policy options available to customers when deploying iPass Open Mobile. It also details how the entire authentication process to the iPass Mobile Network operates, which can be a source of questions. We cover other areas such as Network Selection Policies and setting Control Policies from the Portal; connection options, usage and controls for mobile devices; and available Mobility Usage Reports.
You will find that the paper is organized with sections for Open Mobile client capabilities for smartphones and tablets, Open Mobile client capabilities for Laptops, options available in the Open Mobile Portal and the more in-depth discussion on the iPass Mobile Network.
Read the Technical Overview >>
Updated Technical Overview of iPass Open Mobile >>
